Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph: It is recommended to put the new drive in the laptop first, and connect the old drive via USB. If you had been able to clone from the internal drive to the new SSD, then there is a good chance that the new SSD would not have booted correctly because this is not the recommended method being used! Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there. The core issue here is that the Crucial product does not recognise your new SSD when it is not installed internally in your laptop (which is actually good news here!). I have come across with the following explanation which ruined my weekend:
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